More compensation for lost luggage

Airlines lose 640,000 bags each year and ‘mishandle over 31 million more. While tracking systems have got a lot better, all those lost bags mean lost property for a large number of travelers and compensation is usually lower than the cost to replace items.

Lost luggage - photo by comedy nose

From 2010, airline passengers will be receiving more compensation when airlines lose their property. New United Nations (UN) rules mean that lost luggage compensation increases by 13.1%. This is the first increase since 2004, when the current Montreal Convention came into effect. That in itself tripled compensation for lost luggage on international flights and put the maximum at $1,566.

This has been pretty well received by the Air Transport Users’ Council: “It is something we welcome,” a spokesman told The Daily Telegraph newspaper. ”Although in our experience few people do actually get the full amount of compensation. While a lot of people do have insurance, we still get hundreds of complaints a year.”

With the higher compensation limit, this means fewer travelers will end up losing money as well as time when their bags disappear. This is a more serious problem for those who lose their bags going on vacations, as replacement items in many tourist destinations can be more expensive than at home. At least now, more money can be had back.



Notice that compensation for domestic flights in the U.S. is higher, up to $3,000. However, for any item claimed with a value over $250, the airline is likely to claim a reduction for the item's age, meaning you'll get less than you paid for it.

Of course, we still recommend that travelers get appropriate travel insurance to help with unexpected expenses while traveling.

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Last updated by Jack on 24 September, 2009 in Travel News.

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Comments

It is about time! As someone who has had his luggage lost or badly damaged, I know the frustration and anger of having to replace everything--from clothing and luggage to souvenirs--with very limited funds. As a dealer in antiques and antiquarian books, I am relieved to know that should my items be lost on a return flight, I will now have the opportunity to be compensated fairly.

Idavid on 07 October, 2009

Sensible alternatives.

Instead of paying outrageous fees to check bags, either only use carry-ons or use a parcel service to mail your necessities to wherever your going! This certainly isn't feasible in all situations (golf clubs or other oversized items), but in most cases it is a cheaper AND safer alternative. Lost luggage with airlines is far too familiar and inconvenient an experience!

Matthew Stephens on 07 October, 2009

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